Privacy Policy
Privacy Policy
Last updated: 8th April 2025
Oh Barney
ABN: 78 623 483 036
Melbourne, VIC, Australia
At Oh Barney ("we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What personal information we collect
The types of personal information we may collect include:
• Full Name
• Email address
• Phone number
• Postal address
• Payment information
• Order and purchase history
• Photographs or images (if you submit them for a custom product)
• Any other personal information you provide to us voluntarily
2. How we collect personal information
We collect your personal information when you:
• Purchase products from us
• Contact us via email, social media, or contact forms
• Subscribe to our newsletter or marketing communications
• Provide feedback, reviews, or testimonials
• Participate in promotions or competitions
We may also collect information automatically through cookies and analytics tools when you visit our website.
3. Why we collect your personal information
We collect, use and disclose your personal information for the following purposes:
• To process and fulfill your orders
• To provide customer support
• To personalise your experience
• To send you updates, offers, and marketing materials (only if you’ve opted in)
• To improve our products, services, and website
• To comply with legal obligations
4. How we store and protect your personal information
Your information is stored securely using electronic and physical safeguards. We take reasonable steps to:
• Protect your data from misuse, loss, unauthorized access or disclosure
• Use secure payment gateways and encryption protocols
• Restrict access to personal information to authorized personnel only
If we no longer need your personal information, we will securely destroy or de-identify it.
5. Disclosure of personal information
We may disclose your personal information to:
• Third-party service providers (e.g., payment processors, shipping partners, marketing platforms)
• Legal or regulatory authorities when required by law
• Business partners, but only with your consent
We do not sell or rent your personal information.
Some of our third-party providers may be located outside of Australia (e.g., in the US). We take reasonable steps to ensure overseas recipients handle your data in a way consistent with Australian privacy law.
6. Accessing and correcting your personal information
You have the right to:
• Access the personal information we hold about you
• Request correction of any inaccurate or outdated information
To make a request, contact us using the details below. We may ask you to verify your identity before processing your request.
7. Complaints
If you have a privacy concern or complaint, please contact us first so we can resolve the issue. If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be published on our website with the updated effective date. We encourage you to review this page periodically.
9. Contact us
For any questions, feedback, or privacy-related requests, please contact:
Oh Barney
Email: barney@ohbarney.com
Website: OhBarney.com.au
Suite 5/115 Hawthorn Rd, Caulfield North VIC 3161
