Terms of Use

Terms of Use
Last updated: 8th April 2025

Welcome to Oh Barney (ABN: 78 623 483 036), a Melbourne-based business providing Custom Portraits and Wall Art. By accessing or using our website and services, you agree to these Terms of Use. Please read them carefully.


1. Acceptance of Terms

By using our website or placing an order with us, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use our services.


2. Eligibility

You must be at least 18 years old or have permission from a legal guardian to use our services. By using our website, you confirm that you meet this requirement.


3. Products and Services

We offer custom portraits and wall art. Our custom portrait products are made-to-order based on the information and images you provide.

We reserve the right to modify, discontinue, or refuse any part of our offerings at our sole discretion without notice.


4. Orders and Payments

All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.

Full payment is required at the time of placing your order.

Orders are not confirmed until payment has been received.

You are responsible for providing accurate and complete information during checkout.


5. Shipping and Delivery

We aim to process and dispatch orders within [insert timeframe]. Estimated delivery times are provided as a guide only and may vary.

We are not responsible for delays caused by postal or courier services, customs, or events outside of our control.


6. Returns and Refunds

Due to the custom nature of our products, we generally do not offer refunds for change of mind. However, in accordance with the Australian Consumer Law, you are entitled to a replacement or refund for major faults or defects.

If you believe your item is faulty, please contact us at [insert email] within 7 days of receiving it, including photos and a description of the issue.


7. Intellectual Property

All content on our website — including artwork, designs, images, and text — is the property of Oh Barney unless otherwise stated. You may not reproduce, modify, distribute, or use any of our content without our written permission.

When you provide a photo or custom request, you grant us a license to use that material solely to create your order.


8. User Conduct

You agree not to:

Use our site for unlawful purposes

Submit false or misleading information

Violate the intellectual property rights of others

Attempt to interfere with our website or services


9. Limitation of Liability

To the extent permitted by law, Oh Barney is not liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.

Where liability cannot be excluded, our total liability to you is limited to the amount you paid us for the product or service.


10. Governing Law

These Terms of Use are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria.


11. Changes to Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised terms.


12. Contact Us

If you have any questions about these Terms, please contact us at:

Oh Barney
Email: barney@ohbarney.com
Website: ohbarney.com.au
Melbourne, VIC, Australia